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From your account you can view your order history, manage your shipping and billing addresses and edit your password and account details.

You can also see the impact Ernie has on reducing Co2 emissions, as well as your own personal impact.

Total Delivered Containers

Upcoming Delivery

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Upcoming Delivery

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When you receive your coffee, you will notice that there are a number of tags attached to the container. If you’re wondering what to do with these tags, the answer is nothing. Please do not remove any of the tags or labels on your container as we reuse and recycle them, so nothing goes to waste.

Once you have enjoyed your delicious coffee, you’ll have containers to hand back to us. When you order Ernie again or have a subscription, containers full of coffee will be delivered and exchanged for your empties. If you choose to discontinue using Ernie, please contact us for container collection and we will pop over to make sure no container ever goes to waste.

When you order from Ernie you agree to our terms and conditions. On all Ernie’s deliveries, containers are signed for and checked ‘in’ and ‘out’. A log for the containers handed ‘in’ and ‘out’ can be found in your dashboard. If containers are returned broken or damaged, a charge of £5 will apply. If the account is closed with containers failing to be handed back, a charge of £5 will apply to every container missing.

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Ernie’s Forest

We partner with Tree-Nation to stop deforestation and combat climate change. With every coffee order your company makes, trees are planted. It’s as simple as that.

My total impact

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Bags directed from
waste stream

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Kgs of carbon removed
from the atmosphere

0

Trees planted

0

Cups of coffee
enjoyed by you

0

Phones charged
from Tco2e saved

0.00

Loops of the M25 worth of carbon saved

How do we calculate the savings?

HOW MUCH CARBON IS THAT?

0.00 TIMES AROUND THE M25

based on 32.148kgs of carbon used by a car with one passenger for one loop of the M25

0.00 TRAIN JOURNEYS

based on 21.89kgs of carbon in a train journey from London to Edinburgh

0 
BANANAS

based on 0.07Kg of carbon in one banana

0 GLASSES OF WINE

based on 0.31kg of carbon in one medium glass of wine

0 PINTS OF BEER

based on 0.77kg of carbon in one pint of beer

0 CUPS OF TEA

based on 0.043kg of carbon in one cup of tea

0.00 PLANE JOURNEYS

based on an economy-class return flight from London to New York, emitting an estimated 0.67 tonnes of CO2 per passenger, according to the calculator from the UN’s civil aviation body, the International Civil Aviation Organization (ICAO)

0 HANDS FULL OF NUTS

based on 0.013kg of carbon in one handful of nuts

How do we calculate the savings?

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